Contact Us

Reach Account holder Care

Under this policy, store or brand: gcioutdoor

For clarity, email: Support@hardcoolers.shop

As a practical matter, telephone: (619) 298-3626

For customer reference, business and default return address: 507 I St, Sacramento, California, 95814, United States

Under this policy, service hours: Monday through Friday, 9:00 AM to 5:00 PM (America/Los_Angeles).

Support Topics

For clarity, the retail operator's team assists with catalog questions, ordering, free U.S. standard delivery, tracking, pre-shipment cancellation, returns, exchanges, payment questions, and privacy requests. Include the order number when the question concerns an existing purchase.

As a practical matter, please obtain authorization and a prepaid label or equivalent free-return arrangement before mailing merchandise back.

Merchant Information

Brand/Store name: gcioutdoor
Contact email: Support@hardcoolers.shop
Phone: (619) 298-3626
Physical and return address: 507 I St, Sacramento, California, 95814, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).